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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Kody

March 28, 2025

5  out of  5
rating by Kody
"Zach saved me over a $100 dollars on my policy and took the time to walk through the various coverages and broke them down into layman's terms. I have found an agent that cares and knows his stuff, outstanding service. Cannot recommend enough!"
We responded:
"Thank you, Kody! We are so glad to hear about your experience with our office, and that Zach was able to help you with you auto and home insurance needs. "
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Jon Shaw

March 26, 2025

5  out of  5
rating by Jon Shaw
"I been with State Farm for over 10 years now and I always felt like I never had proper represented from my last office. The moment I walked into Cody Willis branch I KNEW the moment Cody explained details to me about my coverage, I became extremely relieved. Not only does Cody know the in and out of your insurance coverage, he can break it down as easy for you to understand. If you want to save a headache AND the most you can for your insurance, meet with Cody Willis!"
We responded:
"Thank you, Jon! Your words are extremely encouraging. As your Springfield Insurance Agency, we are proud to represent your insurance and financial service's needs. "
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Raphael Hidalgo

March 26, 2025

5  out of  5
rating by Raphael Hidalgo
"I have been incredible pleased with Cody Willis and his agency. He was very helpful explaining the differences in policies from my old agency and this one. I could tell he wasn’t trying to upsell me or anything. He simply wants the best for his clients, and, in the end, he was able to get me better coverage and a cheaper renters policy so I’m happy!"
We responded:
"Thank you so much for your thoughtful words, and for sharing your experience. We are proud to be your local agency, and to serve the community of Springfield and Eugene."
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David Jackson

March 20, 2025

5  out of  5
rating by David Jackson
"I really appreciated the personal care Cody took in walking me through every step of the process and patiently answering every question with clarity. In my many years of dealing with insurance companies I’ve never felt like I was being told the totally truth, just sold services that weren’t always what was best for me but what were best for their company. Not so with Mr Willis, I would/will refer him to anyone run across who wants the best bang for their buck and transparent communication."
We responded:
"I am truly humbled by your words. Thank you for sharing your experience so eloquently. People like you are why we do what we do. "
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Владислав Бирюченко

March 13, 2025

5  out of  5
rating by Владислав Бирюченко
"High quality service, I would recommend you to my friends"
We responded:
"Thank you so much for acknowledging our team's diligence. We are honored to represent your insurance and financial service needs. "
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B Doner

March 13, 2025

5  out of  5
rating by B Doner
"Cody Willis was one of the most helpful, thorough and efficient insurance agents I’ve ever worked with he got me better rates on everything I brought to him and couldn’t have had a better experience"
We responded:
"We are humbled by your kind words. As your local agency, people like you are our very purpose--thank you!"
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Teri Collins

March 11, 2025

5  out of  5
rating by Teri Collins
"Enjoyed from the minute I walked in the door. All my questions were answered to my complete satisfaction. Throughly enjoyed getting to visit and get to know Cody as my new agent."
We responded:
"Thank you so much, Teri! It was a joy talking with you and getting to know you as well. We are thrilled to be your local Springfield agency."
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Kim Scott

March 6, 2025

5  out of  5
rating by Kim Scott
"Zach has gone above and beyond to assist me with my recent claim paperwork. He does it all with a smile. I am so grateful that Cody D Willis and his team have become my new insurance agent's office. I would highly recommend this friendly group to anyone!"
We responded:
"Thank you for reviewing our office! As your local agency, we are thrilled to serve your insurance needs and encouraged to hear about your positive experience! "
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Stephanie

March 4, 2025

5  out of  5
rating by Stephanie
"Very prompt assistance with follow up when teen age driver wrecked his car. Excellent follow-up when I had what must have been 100's questions about coverage for both the old car and the newer car."
We responded:
"Thank you for acknowledging our teams' diligence! You are why we do what we do, and I am thrilled to hear about your positive experience with our office. "
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ron wallace

March 2, 2025

5  out of  5
rating by ron wallace
"Very friendly and so helpful. Would recommend them for all of your insurance needs"
We responded:
"Thank you for your review. We are thrilled to be your local agency!"
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Mary Linn

February 26, 2025

5  out of  5
rating by Mary Linn
"Cody was very helpful in getting us the coverage we needed for both the cars and house, and his assistant even came to my home to help me set up the drive safe program That is what I call service above and beyond what is expected."
We responded:
"Thank you for your review, and for recognizing our team. I am so glad to hear you were pleased with our service. We appreciate you!"
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Tuesday Roby

February 26, 2025

5  out of  5
rating by Tuesday Roby
"Lindsey was amazing in assisting me to add a new vehicle quickly and efficiently. She was also nice and funny, very personable. Thank you Lindsey!"
We responded:
"Thank you for your 5-star review! We appreciate you acknowledging Lindsey's great service. My State Farm team and I are happy to be your good neighbor!"
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David Willis

February 20, 2025

5  out of  5
rating by David Willis
"Exceptional service! Great agent and rock solid insurance. Very happy with my coverage and how hands on and helpful Cody was with my questions. He really took the time needed to go through everything me and make sure I have what is best for me."
We responded:
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor!"
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Monika Fischer

February 19, 2025

5  out of  5
rating by Monika Fischer
"Great and efficient service. Cody is easy to reach and has been very helpful."
We responded:
"Thank you for your 5-star review, and for acknowledging our dedication to our customers. My State Farm team and I are thrilled you are one of them!"
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Lindsey Willis

February 19, 2025

5  out of  5
rating by Lindsey Willis
"Love my local agent! My agent is kind and knowledgeable, his office is welcoming and even has a kids area! I love that this office is family friendly, makes it very convenient when I bring my young children with me."
We responded:
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help!"
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Samantha Keating

February 19, 2025

5  out of  5
rating by Samantha Keating
"5 Stars – Highly Recommend! Cody Willis at State Farm Insurance Agency is hands down the best insurance agent I’ve ever worked with! He took the time to thoroughly assess my family’s needs and found a way to add home insurance while still saving us $51 a month. His attention to detail and accuracy made the process seamless and stress-free. Not only did Cody provide excellent service, but choosing State Farm as our provider also came with some great benefits and peace of mind—competitive rates, and a strong reputation for customer service and claims support. Two years ago my vehicle was totaled. State Farm was incredibly helpful and quick in getting me a FULL payout of my totaled car with some left over as a down payment on a replacement. If you’re looking for an insurance agent who truly cares, knows his stuff, and will work hard to get you the best deal, Cody Willis is the one to call. Highly recommend!"
We responded:
"We’re humbled by your positive feedback and proud to be your good neighbor! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"
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Bonnie Willis

February 19, 2025

5  out of  5
rating by Bonnie Willis
"A BIG thank you to Cody D Willis and his team! They made me feel so welcome and really took the time to go through what I had and my options. They helped me save money and get even more coverage than I had. Thanks for being so hands on!"
We responded:
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"
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Zachary Rade

February 18, 2025

5  out of  5
rating by Zachary Rade
"Wonderful office that helped me save a whole bunch on my Home and Auto. The customer service is incredible, and the people are so kind and understanding."
We responded:
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help!"