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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Marsha Smith

June 19, 2026

5  out of  5
rating by Marsha Smith
"Very nice atmosphere kid friendly I love being able to talk personally with my local agent Codyno no
Thank you Cody & team family

Very informative & no pressure
Rent & auto"
We responded:
"Thank you for your kind words. It means a lot to hear that you enjoy the atmosphere in our office. One of the best parts of being a local agency is the opportunity to build personal relationships with the people we serve. We truly appreciate your trust and are grateful to have you as part of our agency family! "
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Justice Schneider

June 18, 2026

5  out of  5
rating by Justice Schneider
"Zachary was very helpful, amazing customer service."
We responded:
"Thank you for the review. We're thrilled to hear Zach took great care of you. Providing helpful service and making insurance easy to navigate is what our team is all about. We appreciate your support!"
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Traci Cooper

June 15, 2026

5  out of  5
rating by Traci Cooper
"Lindsey is amazing"
We responded:
"We agree, and we think you are too :). We're honored to represent your insurance needs. Thank you. "
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Lori Mascall

June 15, 2026

5  out of  5
rating by Lori Mascall
"Cody answered all of our questions and explained our coverage in a clear manner."
We responded:
"Thanks for the great review! I am so glad the message was clear as that is always our goal! We truly appreciate your trust."
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Helayna Gheen

June 11, 2026

5  out of  5
rating by Helayna Gheen
"Cody and his team have been great to work with, they make contact super easy and efficient! I have really appreciated working with them!"
We responded:
"Thank you so much for the kind words! We work hard to make communication simple, responsive, and convenient, so I’m glad that has been your experience with our office. We truly appreciate the opportunity to work with you and are grateful for your trust. Please don’t hesitate to reach out whenever we can help!"
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Steven Russell

June 4, 2026

5  out of  5
rating by Steven Russell
"Great service and fast"
We responded:
"Thank you, Steven! We work hard to ensure our customers are taken care of promptly and we sincerely appreciate this feedback."
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Rose Fiedler

June 1, 2026

5  out of  5
rating by Rose Fiedler
"The whole service team is wonderful. They explain things and walk you through the process effortlessly. Makes you feel comfortable, asking as many questions as you need to"
We responded:
"Thank you so much for your kind words, Rose! Insurance can be complex, and we believe our job is to make it easy to understand while helping you feel confident in your decisions. We truly appreciate your trust and look forward to being here whenever you need us. "
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Matt

June 1, 2026

5  out of  5
rating by Matt
"Great customer service, relatable, and super easy to work with. 100% recommend"
We responded:
"Thank you so much for the review! Being knowledgeable is important to us, but we also want our customers to feel comfortable and understood throughout the process. Your recommendation means a lot to us, and we're grateful for the opportunity to serve your insurance needs. "
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Malachai R

May 29, 2026

5  out of  5
rating by Malachai R
"Zach was very thorough and made getting insurance an easy process"
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Amanda White

May 29, 2026

5  out of  5
rating by Amanda White
"Helpful and easy to work with!"
We responded:
"Thank you! Insurance can feel complicated, and we’re happy to hear we made the process easy for you. We appreciate your trust and look forward to helping you for years to come."
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Vincent Gentile

May 27, 2026

5  out of  5
rating by Vincent Gentile
"We recently switched to Cody Willis and are amazed at the attention to detail, care, and time given to us. He is a shining example of what we want in our insurance provider; knowing that he is available for us and cares about his people."
We responded:
"Thank you so much for the kind words and for trusting us with your insurance needs. We truly believe people deserve more than just a policy — they deserve someone who takes the time to listen, explain coverage clearly, and be there when it matters most. It means a lot to hear that reflected in your experience with our office. "
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Yelbie Meseret

May 22, 2026

5  out of  5
rating by Yelbie Meseret
"Great on following back with costumers."
We responded:
"We're so glad you are our customer! Thank you for the encouraging feedback.
-Cody D. Willis"
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Chris Akins

May 20, 2026

5  out of  5
rating by Chris Akins
"Absolutely easiest and most chill experience ive had dealing with life's great decisions. Definitely highest recommendation!"
We responded:
"We are truly humbled by this feedback, Chris. As your local agency, we are honored to represent your insurance needs. "
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Vindowviperer

May 4, 2026

5  out of  5
rating by Vindowviperer
"Got transferred to Cody after my previous agent retired.

This office has been very quick to respond, very helpful and transparent on costs and possibly savings.

Really great customer service and effort makes me and to be a customer for a while!"
We responded:
"This is very encouraging--thank you. We are sincerely honored to represent your insurance needs.
-Cody D. Willis"
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Chris Clark

April 28, 2026

5  out of  5
rating by Chris Clark
"Always a good and helpful conversation when called. I really like the people here!"
We responded:
"Thank you, Chris! We appreciate you!
-Cody D. Willis "
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Shelby Olson

April 22, 2026

5  out of  5
rating by Shelby Olson
"Highly recommend! They had a welcoming atmosphere and asked me multiple times if I would like drinks or snacks. They were very knowledgeable about my insurance needs and relatable."
We responded:
"Thank you, Shelby. I’m thrilled to hear your experience with our team was a positive one, and even more thrilled to represent your insurance needs.
-Cody D Willis"
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Eugene Chism

April 14, 2026

5  out of  5
rating by Eugene Chism
"Cody and team are great! Easy to work with and very helpful!"
We responded:
"Thank you, Eugene! We're honored to represent your insurance needs.
-Cody"
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Jordan Teeling

April 14, 2026

5  out of  5
rating by Jordan Teeling
"Set up my policy with Cody today, it was pretty quick and simple and he got me a great price!"
We responded:
"Thank you Jordan! I'm thrilled to have the opportunity to help you and honored to be your local agent.
-Cody"
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Anmarie Lynn

April 14, 2026

5  out of  5
rating by Anmarie Lynn
"I don’t usually leave reviews, but I had to for my auto insurance guy because he actually made the whole process super easy. He took the time to explain everything in a way that made sense, didn’t try to upsell me on stuff I didn’t need, and found me a really solid rate.

Super responsive, super patient, and just genuinely good at what he does. You can tell he actually cares about getting you the best deal instead of just pushing policies.

If you need insurance and don’t want to feel confused or pressured, he’s definitely the one to go to. 10/10 recommend."
We responded:
"We are tremendously encouraged by your feedback and kind words. Our goal is to help our customers put together the right protection plan while instilling confidence and understanding in their coverage. Thank you for sharing your experience with our office.
-Cody D. Willis"
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Nathan Biel

April 13, 2026

5  out of  5
rating by Nathan Biel
"Statefarm always makes it quick and easy. Great agency to deal with. Thanks!"
We responded:
"We really appreciate you, Nathan. We are honored to represent your insurance needs.
-Cody"
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William Hehman

April 1, 2026

5  out of  5
rating by William Hehman
"Had a great experience with LINDSEY over at the Springfield office she help me find exactly what I was looking for at a great price."
We responded:
"Thank you, William. We are honored to be your local agency and to represent your insurance needs. I'm thrilled to hear you had a positive experience with Lindsey, and she helped you find the right coverage for a great price!
-Cody"
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Whitney Couture

March 31, 2026

5  out of  5
rating by Whitney Couture
"I had a wonderful experience, especially with Zach. He was very friendly and approachable, and I learned a lot about the services. I definitely recommend :)"
We responded:
"Thank you, Whitney! I'm thrilled to hear Zach took care of you and instilled confidence in your coverage.
-Cody"
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Christine E

March 18, 2026

5  out of  5
rating by Christine E
"Great service, savings, and patience in starting new auto and home policies!"
We responded:
"Thank you, Christine We are honored to represent your insurance needs.
-Cody"
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michael williams

March 9, 2026

5  out of  5
rating by michael williams
"Zach was a fantastic help!"
We responded:
"I'm so glad to hear your experience with Zach was an excellent one. We're honored to be your local agency right here in Springfield.
-Cody"
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Aaron Kuhn

March 7, 2026

5  out of  5
rating by Aaron Kuhn
"Zach was great. We had nice conversations too!"
We responded:
"Thank you, Aaron! Yes—we think Zach is great too, and we’re thrilled he helped you put the right plan in place for you.
-Cody"