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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Aretha Pearson

April 22, 2025

5  out of  5
rating by Aretha Pearson
"I've only ever done insurance online, never had a personal agent that I've communicated with about my insurance. Lindsey took the time to explain the different types of coverages, advising me on state minimum vs. higher liability coverage. I've had insurance for decades, but never fully understood what I was paying for. Lindsey was very thorough and patient with explaining everything to me. Also, Lindsey got me more coverage for less money than I had been paying! I'm very happy all around with the service I received!"
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Adrienne Dyer

April 19, 2025

5  out of  5
rating by Adrienne Dyer
"I was so happy and relieved with how friendly and helpful Zach at State Farm was with all my questions and concerns. They were so helpful and answered all my questions Zach Rade is the best!!! Thank you"
We responded:
"I'm happy to hear your experience was such a positive one. Thank you for acknowledging our team! As a local agency serving Springfield and Eugene, we are humbled you chose us to represent your home, auto, and life insurance needs. "
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eli dyer

April 18, 2025

5  out of  5
rating by eli dyer
"Quality service Zach was very helpful and professional"
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Tracy Green

April 18, 2025

5  out of  5
rating by Tracy Green
"Cody and his agency provided excellent service! Very honest, transparent, and thorough. They would be my first recommendation to anyone in need of insurance services."
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Nathen Person

April 17, 2025

5  out of  5
rating by Nathen Person
"Zach is an awesome agent to work with, he's very knowledgeable and professional. Would really recommend working with him."
We responded:
"Thank you for taking the time to acknowledge Zach. We agree! We are proud to be your local agency and to represent your home, auto, and life insurance needs. "
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Paul Kammerzelt

April 17, 2025

5  out of  5
rating by Paul Kammerzelt
"Cody is an incredible agent. He did a great job walking us through our policy review and saved us money AND got us better coverage. It is a great feeling knowing that someone is looking out to make sure we’re getting the best of the best. Incredibly professional, helpful, and reassuring, everyone should at least do a policy review with Cody and team."
We responded:
"Wow--thank you! It is so encouraging to receive feedback like this. Your words really capture our mission. We are honored to serve your home and auto insurance needs. "
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Jennifer Bloomfield

April 17, 2025

5  out of  5
rating by Jennifer Bloomfield
"Cody Willis is fantastic to work with! Not only was he able to secure us a better rate with more coverage he assisted us through the entire process of canceling our insurance with our previous provider. He made the whole process a breeze I would definitely recommend Cody for your insurance needs."
We responded:
"I genuinely appreciate your feedback! I'm so glad you were satisfied with your experience, and for giving us the opportunity to serve your home insurance needs. "
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Katherine Wren

April 8, 2025

5  out of  5
rating by Katherine Wren
"I trained with Cody. If you're looking for an agent who genuinely cares about you and your family, you've found him. Cody and his team are solid, trustworthy, and great at what they do! 😊"
We responded:
"You are the best, Katherine. We appreciate you and value your feedback. "
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Donnie Morgan

April 7, 2025

5  out of  5
rating by Donnie Morgan
"Cody Willis and his team has saved my wife and I a lot of money on are Insurance needs. And I appreciate there great customer service."
We responded:
"We appreciate you! We are honored to represent your home and auto insurance needs. Thank you for your kind words. "
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Shakti Gae

April 7, 2025

5  out of  5
rating by Shakti Gae
"This morning I talked with Zack Rade with State Farm and added another vehicle to my policy. He was very knowledgeable and pleasant, answered all my questions and made this a very easy transaction. Thank you Zack, Linda Dillard"
We responded:
"We appreciate your business! Thank you for taking the time to recognize Zack. I'm happy to hear he was able to help you with your auto insurance needs. "
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Christian Harris

April 2, 2025

5  out of  5
rating by Christian Harris
"The agent that helped me was Zach,. Upmost kindness and respect was given to me while giving me a quote for renters insurance. While going through to have me on a plan with renters insurance he helped me all the way through and explained everything in great detail. Zach got me on a great plan and ! recommend anyone who is going to be a renter or home owner go through this agency and this agent. Thank you."
We responded:
"Thank you so much for your thoughtful words. I'm so glad to hear we were able to meet your renter's insurance needs, and that you were pleased with our service. "
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Kody

March 28, 2025

5  out of  5
rating by Kody
"Zach saved me over a $100 dollars on my policy and took the time to walk through the various coverages and broke them down into layman's terms. I have found an agent that cares and knows his stuff, outstanding service. Cannot recommend enough!"
We responded:
"Thank you, Kody! We are so glad to hear about your experience with our office, and that Zach was able to help you with you auto and home insurance needs. "
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Jon Shaw

March 26, 2025

5  out of  5
rating by Jon Shaw
"I been with State Farm for over 10 years now and I always felt like I never had proper represented from my last office. The moment I walked into Cody Willis branch I KNEW the moment Cody explained details to me about my coverage, I became extremely relieved. Not only does Cody know the in and out of your insurance coverage, he can break it down as easy for you to understand. If you want to save a headache AND the most you can for your insurance, meet with Cody Willis!"
We responded:
"Thank you, Jon! Your words are extremely encouraging. As your Springfield Insurance Agency, we are proud to represent your insurance and financial service's needs. "
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Raphael Hidalgo

March 26, 2025

5  out of  5
rating by Raphael Hidalgo
"I have been incredible pleased with Cody Willis and his agency. He was very helpful explaining the differences in policies from my old agency and this one. I could tell he wasn’t trying to upsell me or anything. He simply wants the best for his clients, and, in the end, he was able to get me better coverage and a cheaper renters policy so I’m happy!"
We responded:
"Thank you so much for your thoughtful words, and for sharing your experience. We are proud to be your local agency, and to serve the community of Springfield and Eugene."
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David Jackson

March 20, 2025

5  out of  5
rating by David Jackson
"I really appreciated the personal care Cody took in walking me through every step of the process and patiently answering every question with clarity. In my many years of dealing with insurance companies I’ve never felt like I was being told the totally truth, just sold services that weren’t always what was best for me but what were best for their company. Not so with Mr Willis, I would/will refer him to anyone run across who wants the best bang for their buck and transparent communication."
We responded:
"I am truly humbled by your words. Thank you for sharing your experience so eloquently. People like you are why we do what we do. "
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Владислав Бирюченко

March 13, 2025

5  out of  5
rating by Владислав Бирюченко
"High quality service, I would recommend you to my friends"
We responded:
"Thank you so much for acknowledging our team's diligence. We are honored to represent your insurance and financial service needs. "
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B Doner

March 13, 2025

5  out of  5
rating by B Doner
"Cody Willis was one of the most helpful, thorough and efficient insurance agents I’ve ever worked with he got me better rates on everything I brought to him and couldn’t have had a better experience"
We responded:
"We are humbled by your kind words. As your local agency, people like you are our very purpose--thank you!"
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Teri Collins

March 11, 2025

5  out of  5
rating by Teri Collins
"Enjoyed from the minute I walked in the door. All my questions were answered to my complete satisfaction. Throughly enjoyed getting to visit and get to know Cody as my new agent."
We responded:
"Thank you so much, Teri! It was a joy talking with you and getting to know you as well. We are thrilled to be your local Springfield agency."
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Kim Scott

March 6, 2025

5  out of  5
rating by Kim Scott
"Zach has gone above and beyond to assist me with my recent claim paperwork. He does it all with a smile. I am so grateful that Cody D Willis and his team have become my new insurance agent's office. I would highly recommend this friendly group to anyone!"
We responded:
"Thank you for reviewing our office! As your local agency, we are thrilled to serve your insurance needs and encouraged to hear about your positive experience! "
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Stephanie

March 4, 2025

5  out of  5
rating by Stephanie
"Very prompt assistance with follow up when teen age driver wrecked his car. Excellent follow-up when I had what must have been 100's questions about coverage for both the old car and the newer car."
We responded:
"Thank you for acknowledging our teams' diligence! You are why we do what we do, and I am thrilled to hear about your positive experience with our office. "
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ron wallace

March 2, 2025

5  out of  5
rating by ron wallace
"Very friendly and so helpful. Would recommend them for all of your insurance needs"
We responded:
"Thank you for your review. We are thrilled to be your local agency!"
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Mary Linn

February 26, 2025

5  out of  5
rating by Mary Linn
"Cody was very helpful in getting us the coverage we needed for both the cars and house, and his assistant even came to my home to help me set up the drive safe program That is what I call service above and beyond what is expected."
We responded:
"Thank you for your review, and for recognizing our team. I am so glad to hear you were pleased with our service. We appreciate you!"
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Tuesday Roby

February 26, 2025

5  out of  5
rating by Tuesday Roby
"Lindsey was amazing in assisting me to add a new vehicle quickly and efficiently. She was also nice and funny, very personable. Thank you Lindsey!"
We responded:
"Thank you for your 5-star review! We appreciate you acknowledging Lindsey's great service. My State Farm team and I are happy to be your good neighbor!"
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David Willis

February 20, 2025

5  out of  5
rating by David Willis
"Exceptional service! Great agent and rock solid insurance. Very happy with my coverage and how hands on and helpful Cody was with my questions. He really took the time needed to go through everything me and make sure I have what is best for me."
We responded:
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor!"
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Monika Fischer

February 19, 2025

5  out of  5
rating by Monika Fischer
"Great and efficient service. Cody is easy to reach and has been very helpful."
We responded:
"Thank you for your 5-star review, and for acknowledging our dedication to our customers. My State Farm team and I are thrilled you are one of them!"